Privacy Policy

Last Updated: September 17, 2026

Cache River Mill & MetalWorks respects your privacy and is committed to protecting the personal information you provide when you visit our website, contact us, request a quote, or otherwise interact with us.

This Privacy Policy explains what information we collect, how we use it, and the choices available to you.

Information We Collect

We may collect information you provide directly to us, including:

  • Name
  • Email address
  • Telephone number
  • Company or organization name
  • Project information
  • Files, drawings, specifications, or other materials you choose to submit
  • Any other information you provide through forms, email, telephone, or other communications

We may also automatically collect certain information about your use of our website, including:

  • IP address
  • Browser and device information
  • Pages viewed
  • Referring website
  • Approximate geographic location
  • Date and time of visits
  • Interactions with website features
  • Advertising and analytics identifiers

How We Use Information

We may use information we collect to:

  • Respond to inquiries and quote requests
  • Communicate with you about projects, products, and services
  • Provide requested information or services
  • Improve our website, services, and customer experience
  • Analyze website usage and performance
  • Measure the effectiveness of advertising and marketing campaigns
  • Prevent fraud, misuse, or security threats
  • Comply with legal obligations
  • Maintain business and project records

Analytics and Advertising

We may use third-party services such as Google Analytics, Google Tag Manager, Google Ads, and similar technologies to understand how visitors use our website and to measure advertising performance.

These services may use cookies or similar technologies to collect information about website activity.

Where required, analytics and advertising technologies are controlled according to your consent preferences.

Cookies and Similar Technologies

Our website may use cookies and similar technologies for functionality, analytics, preferences, and advertising.

You can review additional information about these technologies in our Cookie Policy and manage your preferences through the cookie-consent controls available on our website.

Contact and Project Forms

When you submit a contact form, request a quote, or provide project information, we use the information you submit to respond to your request and communicate with you regarding the potential or ongoing project.

Submitting a form does not obligate you to purchase services or obligate Cache River Mill & MetalWorks to accept a project.

Sharing of Information

We do not sell your personal information.

We may share information with service providers that assist us with website hosting, analytics, advertising, communications, customer management, security, and related business operations.

We may also disclose information when reasonably necessary to comply with law, enforce our rights, protect our business or others, or respond to lawful requests from government authorities.

Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this policy, including business, project, accounting, legal, and regulatory purposes.

Data Security

We use reasonable administrative, technical, and organizational measures intended to protect personal information.

However, no method of internet transmission or electronic storage can be guaranteed to be completely secure.

Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices, security, or content of those websites.

Your Privacy Choices

Depending on your location and applicable law, you may have rights regarding your personal information, including the ability to request access, correction, or deletion of certain information.

You may also manage cookie and tracking preferences through the consent controls provided on our website.

To submit a privacy-related request, contact us using the information below.

Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last Updated” date.

Contact Us

Cache River Mill & MetalWorks
3401 E Broadway St
North Little Rock, AR 72114
Phone: (501) 725-6347
Email: info@cacherivermill.com