Quality Guarantee

Warranty Information

Cache River Mill & MetalWorks stands behind our exceptional craftsmanship with comprehensive warranty coverage that reflects our commitment to quality.

Quality Guarantee

Comprehensive Coverage

Our warranty program provides comprehensive protection for your investment in premium craftsmanship and materials.

Workmanship

5 Years

Complete coverage for all craftsmanship and installation work performed by our skilled artisans.

Materials

1 Year

Protection against defects in materials including wood, metal, hardware, and other components.

Finishes

1 Year

Coverage for all applied finishes, stains, and protective coatings against premature wear.

What's Covered

Comprehensive warranty protection for every aspect of your custom millwork and metalwork project.

What's Covered

Our comprehensive warranty protects your investment with coverage for:

Defects in Workmanship & Construction
All fabrication, assembly, and joinery work
Material Defects
Manufacturing defects in wood, metal, and hardware
Finish Failures
Premature wear, peeling, or discoloration
Hardware Malfunctions
Hinges, slides, locks, and other mechanisms
Installation Issues
Problems arising from our installation work

Exclusions

The following are not covered under our warranty:

Normal Wear & Tear
Expected aging and use over time
Damage from Misuse
Improper use or handling
Environmental Damage
Floods, fires, earthquakes, or extreme weather
Unauthorized Modifications
Changes made by others after completion
Lack of Maintenance
Failure to follow care instructions
Need Warranty Support?

We're Here To Help

For warranty claims or questions about coverage, our dedicated support team is ready to assist you.

Warranty Email

[email protected]

Phone Support

(501) 725-6347
5
Years Workmanship
1
Years Materials
1
Years Finishes
Contact Warranty Support